From the conversation of Schema-Archimandrite Vitaliy (Sidorenko) with his spiritual daughter:
"You will talk to some, you will reason and they perceive. And others, if they are told, will be offended and will not come again. How would you treat them?"
"I don't know father."
Then he stroked her hand:
"Here is how: to pity, caress, and pick up a key for each."